Privacy policy
At PetPals Paradise, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we gather, use, and protect the data you share when you interact with our website, make purchases, or use our services.
1. Data Collection We may collect personal information you provide, such as your name, email address, contact details, billing and shipping information, and payment information when you create an account or place an order. Additionally, we gather non-personal data like browser type, IP address, and site usage data.
2. Purpose of Data Usage We utilize your information to:
- Fulfill and manage transactions
- Provide efficient customer support
- Share promotional content, if you have opted in
- Enhance our website functionality and services
3. Information Security We take protective measures to safeguard your personal information against unauthorized access, misuse, or disclosure. However, please note that no online transmission is entirely secure.
4. Cookie Usage Cookies are employed to improve your experience on our website by remembering preferences, supporting shopping cart functionality, and tracking site usage to help us improve our offerings.
5. Third-Party Services We do not sell or lease your personal information to third parties. We may, however, share data with trusted service providers (e.g., payment processors) to complete transactions or with legal authorities if legally required.
6. Your Rights You can access, update, or request the deletion of your personal information. For any such requests, please contact us at support@petpalsparadise.com.
7. Policy Updates We may occasionally update this Privacy Policy. Please check this page periodically to remain informed of any changes.